Order Dispatch
Orders are usually dispatched within 1–2 business days after confirmation. Dispatch means handing your parcel to the courier; it is separate from delivery time.
Shipping Charges
Velvetmoon offers FREE SHIPPING on all orders across India, with no minimum order value. No shipping or delivery charges will be added at checkout.
Delivery Time
Delivery time varies by destination and courier service. Any delivery estimate provided is an estimate, and delays may occur due to weather, holidays, or courier disruptions.
Order Tracking
Tracking details will be shared once available after dispatch.
Delivery Address
Please provide a complete address, PIN code, and working telephone number. Contact us promptly if you notice an error. Address changes after dispatch may not be possible.
Delivery Issues
If your parcel is delayed, marked delivered but not received, or arrives damaged, please contact us for assistance. For damaged or incorrect items, please include your order number and clear photographs of the item and packaging.
Contact Us
Email: nishikacreation63@gmail.com
Phone: +91 8810480599