Privacy Policy — Velvetmoon
Last updated: 20 October 2026
Velvetmoon is operated by Nishika Creation. This policy explains how we handle personal information when you use our website or contact us.
Information We Collect
We collect information you provide when placing an order, creating an account, or contacting us. This may include your name, email address, telephone number, billing and delivery addresses, order details, and support messages.
How We Use Your Information
We use your information to process orders, arrange delivery, manage your account, and provide customer support. We also maintain transaction records and use relevant information to protect our website and prevent fraud.
We do not use your personal information for promotional emails or promotional WhatsApp messages.
Information Sharing
We share relevant information with service providers where necessary to operate the website, process payments, and deliver orders. These may include hosting providers, payment providers, and courier partners. We may also disclose information when required by law.
We do not sell your personal information.
Payments
When online payments are available, payment details are handled by the payment provider. Please refer to that provider’s privacy policy for information about its processing.
Cookies
Our website uses cookies needed for features such as the shopping cart, checkout, and account login.
Data Retention and Security
We retain information for as long as needed for the purposes described here and applicable recordkeeping requirements. We take reasonable steps to protect it, although no online system is completely secure.
Your Requests
Contact us to request access to, correction of, or deletion of your personal information. Some records may need to be retained for legal, accounting, or unresolved transaction requirements.
Policy Updates
We may update this policy as our website or services change. The latest version will be published on this page.
Contact Us
Nishika Creation — Velvetmoon
C-4/224, Sector-6, Rohini, Delhi–110085, India
Email: nishikacreation63@gmail.com
Phone: +91 8810480599